AI at Work

Google Gemini Tests AI-Powered Business Calls

Google is testing Gemini’s “Call for Me” feature, allowing AI to call businesses, navigate phone menus, check availability, and handle routine phone conversations.

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Google Gemini Tests AI-Powered Business Calls
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Google Gemini Takes Another Step Toward AI Agents

Google is testing a new Gemini feature called “Call for Me,” designed to handle routine business calls on behalf of users. Instead of spending time waiting on hold or navigating automated phone menus, users can ask Gemini to make the call and handle the initial conversation.

The AI can perform tasks such as checking product availability, asking about services, making appointments, and managing reservations. It can navigate automated systems and communicate with business representatives while providing the user with a live transcript of the conversation.

Users are not completely removed from the process. They can monitor what Gemini is saying and take over the call whenever necessary, giving them more control over the interaction.

For now, “Call for Me” remains an early-access experiment and is limited to eligible users in the U.S. with supported Pixel 11 devices, a Google AI subscription, and the required Phone by Google beta version.

The feature represents a broader change in how AI assistants are evolving. Rather than simply answering questions or generating content, AI agents are increasingly being designed to take action and complete everyday tasks for users.

Frequently asked questions

Q1. What is Gemini’s “Call for Me” feature?
“Call for Me” is an experimental Gemini feature that allows the AI to make certain business calls on a user's behalf.

Q2. What tasks can Gemini handle?
It can help with tasks such as checking availability, asking about services, making appointments, and managing reservations.

Q3. Can users hear or monitor the call?
Yes. Users can follow the conversation through a live transcript and take over the call when needed.


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